Remote Airline Customer Support Specialist with English Job at Sutherland, Remote

NnFQVEZBWDlyQ1lQK285OUpOVC82OUxoamc9PQ==
  • Sutherland
  • Remote

Job Description

Company Description

Join Sutherland Bulgaria and Represent a Leading Airline!
Are you passionate about travel and aviation? Do you enjoy helping people and solving problems?
Sutherland is looking for Customer Support Specialists to join our remote team and support one of the world’s top airlines.
This is a great opportunity to work from home, use your English skills daily, and grow your career in the airline and hospitality industry.

Job Description

  • Assist passengers primarily via  chat and occasionally via phone
  • Manage flight  bookings, changes, and cancellations
  • Provide information on flight schedules, pricing, and services
  • Handle customer queries with  empathy and professionalism
  • Use ticketing systems and internal tools effectively

Qualifications

  • Fluent English (B2 level or higher)
  • Excellent communication and problem-solving skills
  • Previous experience with  airline reservation software is an advantage
  • Strong  attention to detail and customer care orientation
  • Ability to  work remotely   and independently
  • Flexibility to work on day/late/night shifts
  • Flexibility to work in a dynamic,  multicultural environment

Additional Information

What We Offer:

  • Fully remote position (equipment provided)
  • Long-term contract with stability
  • 21 paid vacation days
  • Health and life insurance
  • Food vouchers & travel allowance
  • Full-time position with  flexible shifts : day, late, and night shifts
  • Ongoing training and  career growth opportunities
  • Friendly, supportive team and employee recognition programs

Apply now if you’re  based in Bulgaria, speak English fluently , and want to take off with a career in customer support for the  airline industry!

Jobicy JobID: 127904

Job Tags

Remote job, Full time, Long term contract, Flexible hours, Night shift, Day shift, Afternoon shift,

Similar Jobs

MCNC

Field Utility Locator - Northeastern NC / Outer Banks Area Job at MCNC

 ...Job Summary Under the direction of the OSP Locate Supervisor, this role will be expected to provide coverage for a designated region...  ...the location and protection of MCNC fiber optic underground utilities and other companies as required. This position performs work... 

General Dynamics Information Technology

Digital Market & Analysis Specialist Job at General Dynamics Information Technology

 ...advancing the Department of Defenses mission to keep our country safe and secure. Job Description As a Content Assessment & Marketing Analyst - Senior, you will be a key differentiator. Our work depends on a Senior Analyst joining our team to lead the analytic and... 

Salmon Creek Post Acute & Rehabilitation

Dietary Aide Job at Salmon Creek Post Acute & Rehabilitation

Fuel Your Passion as a Dietary Aide! Are you ready to be a vital part of our team, ensuring our residents receive exceptional food service? As a dedicated Dietary Aide, you'll play a crucial role in preparing and serving delicious meals while maintaining impeccable sanitation... 

Care Options For Kids

Pediatric Registered Nurse (RN) Job at Care Options For Kids

 ...a week Thursday and Friday 8am-4pm* At Care Options for Kids, a pediatric home health care company providing one-on-one care in the home,...  ...Requirements for Registered Nurses (RNs) Current, active Texas RN license Current BLS CPR card (obtained in-person, not online) G-... 

Hickok Cole

Theme-Focused Interior Designer 4-10 yrs. exp. Job at Hickok Cole

 ...Next for you? Were a forward-focused design practice connecting bold ideas, diverse expertise...  ...commercial, or hospitality projects with Interior Designers/Interior Architects who can...  ...hybrid work (3 days in office, 2 days remote). ~ Minimum of a Bachelors Degree in Interior...