Position Summary
The Assistant General Manager (AGM) plays a key leadership role in supporting daily restaurant operations, enhancing the guest experience, managing the service team, and driving profitability. Acting as a bridge between front-of-house service and overall operations, the AGM ensures brand standards are upheld while maintaining a positive, team-focused work environment. Responsibilities include opening and closing duties, clear communication of operational details, and hands-on leadership.
This position collaborates with the Service + Events Manager to ensure consistent execution of service standards and supports the successful delivery of special events and programming.
Key Responsibilities
Door & Reservation Management
Guest Experience & Floor Leadership
Service Team Oversight
Operational Execution
Financial Performance
Compliance & Reporting
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