Job Description
This recruitment will be used to establish an eighteen-month eligibility list to fill current and future vacancies in the Tucson area.  Must successfully complete the examination process. Apply right away! Application period may close without notice.
TESTING: Â Written Test
Click here to review the EXAM PLAN containing information about the testing for this position.
Operates a specially equipped vehicle on highways and provides roadside assistance with routine maintenance and service on vehicles and information to motorists. Performs related duties as assigned. This is a competitive classification.
 If you have a disability which may require a reasonable accommodation, please notify Human Resources in writing prior to the test date.
- Patrols assigned areas of state highways to locate and assist stranded motorists and eliminate highway hazards.
- Assists officers and/or other agencies, as necessary.
- Diagnoses minor automotive problems and provides limited assistance with emergency repairs, such as loaning tools, providing water for cooling system, etc., in order to assist motorists with disabled vehicles.
- Responds to calls of questionable situations on the highway in order to determine the specific nature of the situation and react appropriately by providing assistance, requesting additional help, etc.
- Directs traffic at accident scenes and on special details (e.g., sobriety checkpoints) in order to assist officers with field operations, using flares, pylons, and other emergency equipment.
- Maintains assigned DPS vehicle to ensure safety and reliability by utilizing Fleet services and automotive shop vendors as needed.
- Transports motorists with disabled vehicles to obtain fuel, parts, etc.
- Requests tow truck service for motorists with disabled vehicles.
- Removes hazardous debris from highway by pushing, pulling, lifting or moving objects by hand.
- Transports mail, supplies, records, reports, and other articles to various locations (e.g., DPS facilities, courts, etc.) in order to ensure safe and prompt delivery of required items.
- Records detailed information (e.g., non-injury collision reports, Vehicle Action Removal Report, tow truck requests, vehicle work orders, supply requisitions, property control forms, supplemental offense reports, etc.) in order to provide a written account of activities associated with position, or to obtain goods and services.
- Communicates with motorists in order to provide directions and answer questions.
- Transports Department vehicles to Fleet or authorized vendors for maintenance or repairs.
- Tags and tows vehicles abandoned on highway to remove possible hazards and prevent theft.
- Administers emergency first aid to motorists, using basic first aid equipment (e.g., bandages, splints, etc.), in accordance with standard first aid procedures.
- Trains civilian reserves in Department policies and procedures pertaining to the fieldwork done by Roadside Motorist Assistants.
- Transports property and evidence to appropriate central facility for safekeeping; completes proper documentation.
- Orders vehicle maintenance supplies and parts for routine vehicle maintenance and repairs, and office supplies for area office.
- Testifies in court regarding situations encountered on the highway, using appropriate written records and files, in accordance with court procedures. Skill in:
- verbal communications to communicate tactfully with general public and to exchange information with agency and non-agency personnel.
- diagnosing minor automotive problems to assist motorists with disabled vehicles.Â
Ability to
- work independently with minimal supervision.
- operate a two-way radio to communicate with dispatchers during routine and emergency situations.
- work effectively under stressful and hazardous conditions to respond to highway emergencies.
- analyze information and make rapid decisions.
- prepare detailed, accurate reports and forms to produce accurate records of activities or obtain goods and services.
- operate a variety of vehicles, such as a van, automobile, tow truck, car hauler, etc., to transport vehicles, patrol highways, or respond to emergencies. Requires a high school diploma or equivalent.  Must possess and maintain a valid Arizona driver license.
Working Conditions/Physical Requirements May be exposed to outdoor weather conditions, fumes or dust, toxic or caustic chemicals, or bodily fluids.
FLSA Status: Non-Exempt
Job Tags
Work at office,