Job Description

Join an award-winning company!

Who are we?

Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 50 markets across more than 20 states. We’re the country’s premier luxury builder with the widest range of products in the industry, including traditional single-family homes, active adult, hi-rise condos, apartment rentals, urban redevelopment, and student housing. 

From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.

Toll Brothers Mortgage , America's Leading Luxury Lender, seeks a Mortgage Trainer to join our team at our Corporate office located in Fort Washington, Pennsylvania.

What is the opportunity?

Designs, develops, and implements curriculum, instructional materials, and job aids, as well as facilitates training of mortgage associates within TB Mortgage.

What are the primary responsibilities?

• Develops, maintains, and implements an Onboarding Education curriculum program for new hires
• Assist in creating training material for Instructor-led training (instructor guides, participant guides, PowerPoint Presentations, etc.) using appropriate instructional development methods
• Assist in the design, development, maintenance, and implementation of the curriculum, instructional material for training courses, manuals, and online help systems as needed
• Analyzes, designs, develops, implements, and evaluates training program needs in conjunction with supervisors identifying training needs
• Trains all new hire staff on Encompass skills, including navigation, eFolder, pipeline views, reports, etc.
• Hosts ongoing reinforcement training sessions on Encompass skills and navigation of forms, eFolder functionality and best practices, pipeline views, and underwriting submission classes
• Maintain curriculum and training materials as necessary changes are made to the Encompass System and process flow
• Train in a virtual atmosphere within the Encompass mortgage software system
• Trains on new Encompass developments/enhancements, disclosures, QC issues, procedures, or any other trainings, as needed by leadership and departmental needs
• Deliver training to large and small groups in a variety of settings, including classroom, video conferencing, and one-on-one coaching sessions
• Encourages and promotes employee self-development by providing appropriate learning resources
• Develop instructional sound eLearning (web-based training) modules and guides using SharePoint
• May be called upon to serve in multiple roles while developing and training in a fast-paced, corporate environment
• Work closely with Training Manager, other team members, and SMEs to analyze the needs of the business and develop new training content

This is an excellent opportunity to join one of the nation's most respected Fortune 500 companies!

Does this describe you?

• Accomplished presentation skills, including development and delivery
• Desire to continuously learn new features of development tools and software
• Excellent written and oral communication skills
• Independent judgement and decision-making skills
• Strong writing, editing, and proofreading skills
• High attention to detail
• Ability to prioritize, schedule, and meet deadlines
• Work both independently and within a team
• Knowledge of online teaching and learning methods (specifically Microsoft Teams, Zoom, Adobe, SharePoint, Screen Castomatic)
• Encompass course development experience
• Able to quickly learn company technology

Do you have these ?

• Essential:
  • Minimum 5 years in Mortgage Banking
  • Minimum 3 years in Instructional Design
  • Minimum 3 years Teaching/instructional experience in Financial Services
  • Encompass experience
  • MS Office proficiency
  • Travel: 25%
• Preferred:
  • Knowledge of/experience in Single Family Home Real Estate a plus

We offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, and much more!

Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry!

APPLY ONLINE TODAY!

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

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