Job Overview:
We are seeking a dedicated and detail-oriented Housekeeper/Room Attendant to join our team. The ideal candidate will be responsible for maintaining the cleanliness and orderliness of guest rooms and common areas to ensure a comfortable and welcoming environment for our guests. You will play a vital role in enhancing the overall guest experience through your attention to detail and commitment to quality service.
**Key Responsibilities:**
- Clean and sanitize guest rooms, bathrooms, and common areas, ensuring adherence to established cleanliness and hygiene standards.
- Change bed linens, and towels, and refill toiletries as needed.
- Dust, vacuum, and mop floors in guest rooms and public spaces.
- Report any maintenance issues or safety hazards to the supervisor in a timely manner.
- Restock cleaning supplies and linens and inform the supervisor of low inventory levels.
- Respond promptly to guest requests and inquiries, providing exceptional customer service.
- Follow company policies and procedures for cleaning and safety protocols.
- Ensure compliance with health and safety regulations.
- Work efficiently and independently, managing time effectively to complete assigned tasks.
**Qualifications:**
- Previous housekeeping or cleaning experience preferred but not required.
- Strong attention to detail and a commitment to delivering high-quality service.
- Ability to work independently and as part of a team.
- Good communication skills and a friendly demeanor.
- Ability to lift and move heavy objects, as well as perform physical tasks (standing, walking, bending, etc.).
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