Job Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Must have hotel experience of at least one year. Responsibilities:

• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
• Consult with the general manager to ensure that all guest service standards are met daily
• Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability

Qualifications:

• Must have at least 3 or more years of experience in the hospitality field
• A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
• Have superb communication skills, organizational skills, and problem-solving skills
• A proven record of experience managing a team, preferably in a hospitality role, is required
• Proven customer service experience as a manager; strong guest-focused mentality

About Company: Let me tell you what makes Five Rivers so special and unique. Our purpose is to provide a refreshing and engaging environment that builds long-lasting, valuable relationships with employees, guests, owners, shareholders, and everyone with whom we do business. Supporting our purpose and guiding our actions each and every day are our five Core Values: PEOPLE: People are the heart of everything we do. Make coming to work the best part of their day.PASSION: Approach each workday with a sense of ownership and personal pride. Always do "whatever it takes."INTEGRITY: Always do the right thing, even when no one is watching. Be honest, open, and candid.EXCELLENCE: Do ordinary things extraordinarily well. Good is not good enough; strive for the best in all you do.UNIQUE: Five Rivers Hospitality is a family-oriented business, and we’re not afraid to be different.

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