Job Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you! Responsibilities:

• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed

Qualifications:

• Showcase exceptional organizational, communication, and problem-solving skills
• Previous experience managing a team is required; preferably in a hospitality role such as department manager
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• Must have at least 3 or more years of experience in the hospitality field
• This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree

About Company: Fairfield Inn and Suites in Kansas City, Downtown Union Hill, will put you in the middle of all the fun and excitement this area has to offer. In a historic neighborhood just minutes from Country Club Plaza, Crown Center, and Westport, our hotel is the ideal location whether you are visiting for business or leisure. Make yourself at home in one of our spacious guest rooms featuring free high-speed Internet, a 37-inch flat-screen TV, a microwave, and a mini-refrigerator. Rise and shine with our free breakfast. Keep up with work in our full-service business center with faxing and printing capabilities or enjoy a dip in our indoor heated pool.

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