Job Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to the hotel's budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities:

• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support

Qualifications:

• Showcase exceptional organizational, communication, and problem-solving skills
• Must have a strong focus on putting the guest first with exceptional customer service experience
• You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
• This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
• 3+ years of experience working in a hotel or the hospitality industry required

About Company: At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

Job Tags

Local area,

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