Job Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. 

The Role

The Event Planning Manager's primary focus is servicing rooms only bookings. This position acts as the liaison between Planners and the hotel staff. Responsibilities include administering the Sales agreement, managing room blocks and pick up, billing instructions, and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all Groups.

The Event Planning Manager is the primary point of contact for groups during the planning, event, and post event phase. All responsibilities include hosting site inspections, maintaining strong customer relationships, and work as a partner member with the F&B, restaurant and bar Operator. This role is responsible for associated tasks post group departure such as processing commissions, actualizing bookings and ensuring our internal sales system reflects accurate information – including billing. The ideal candidate will demonstrate initiative and problem-solving skills on assignments. 

This is an on-site position with the ability of one day remote after an initial 90-day probationary period based on performance.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.

Click  here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

Compensation

The anticipated compensation range is $64,350-$86,600. The wage offered to a successful candidate will depend on several factors, including but not limited to years of experience within the job, years of experience within the required industry, education, etc.

We’re proud to offer exceptional benefits which include:

• Medical, Dental, & Health Benefits
• Paid Time Off/Vacation Days
• 401K Retirement Savings Program
• Discounted & Complimentary hotel stays at Hyatt hotels globally
• Tuition Reimbursement
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and other local discounts
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications

· Proficiency in Microsoft PowerPoint, Excel, and Word

· Strong desire to meet the needs of others in a fast-paced environment

· Excellent organizational skills

· Exceptional verbal and written communication abilities

· Ability to work independently with confidence

· Strong collaboration skills and ability to work effectively with other departments

· Proven ability to handle confidential information with discretion

· Flexible schedule, with availability to work nights, weekends, and holidays as needed

· Familiarity with SOX (Sarbanes-Oxley) compliance

Valued Extras:

· Knowledge of Envision Sales, Opera Cloud and Reserve.

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