Job Description

Do you want to join a fast-paced growing organization that values their customers, communities, and employees? Join our thriving firm today! 

We are searching for dedicated leaders who are full of positivity, excitement and are always up to new challenges. Our team is a leading Business Consulting and Management Firm in the Chattanooga area. The Business Management Consultant will enhance profitability by assisting the customer service and sales team to gauge perspectives of consumer needs and compiling campaign reports that outline a strategy. The ideal candidate for this role will have previous experience in hospitality, sales, or customer service as the skills can be transferable. 

Our team takes pride in our workplace culture as all of our employees have a passion for helping others! We are in need of a Business Management Consultant who has a well-developed core consulting skills of research, analysis, presentation, and attention to detail. The Business Management Consultant should have the ability to lead teams with a sound work ethic and exceptional client service. 

Business Management Consultant Duties: 

• Identify areas for improvement, develop strategies, and execute business initiatives to increase brand awareness
• Develop and present a plan to implement the recommended changes 
• Establish new business opportunities and maintain current relationships with customers to increase customer retainment 
• Analyze campaign data and recommend new methods, procedures, or organizational changes to increase customer satisfaction
• Assist the Customer Service and Sales Managers by providing leadership, training, and coaching to the management trainee team 
• Follow up with senior management to ensure the customer service and sales team reports are achieving company and client revenue goals  

Business Management Consultant Qualifications: 

• Degree is Business or related field preferred 
• 0-2 years consulting experience
• Keen time management skills 
• Must be able to communicate effectively with others and lead a team
• Complex thinking and problem solving skills 

Working alongside Senior Management, our Business Management Consultants gain: 

• Methods of how to train and mentor entry level - assistant management employees
• Confidence in public speaking and presentation skills
• Understanding sales and customer service methods 
• Team building skills to strategize with company leaders to solve operational and organizational problems

#LI-Onsite 

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