Job Description

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the worlds largest humanitarian network

Join usWhere your Career is a Force for Good!

Job Description:

Why Join Us

Joining the American Red Cross is like nothing else its as much something you feel as something you do. You become a vital part of the worlds largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped communities made whole and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good youll have mentors who empower your growth along a purposeful career path. You align your lifes work with an ongoing mission thats bigger than all of us. As you care for others youre cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

OUR IDEAL CANDIDATE:

If you are energetic self-motivated enjoy working with volunteers and like the fast pace of sales the American Red Cross has an opportunity for you!

We have an opening on our Donor Recruitmentteam for a Donor Recruitment Coordinator II! As an employee at the American Red Cross you could be on the front lines of making a positive impact on our community. Join our non-profit organization where your heart and mind go to work!

WHERE YOUR CAREER IS A FORCE GOOD:

• Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests hold dates hours of operation staffing directions volunteer needs collateral materials needed special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff.

• Handles customer inquiries and requests in a professional courteous helpful and timely manner. Prepares and maintains all account files including correspondence operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity.

• Using approved templates and/or campaign materials may localize blood drive collateral (posters flyers table tents paycheck stuffers) to include location date time goal etc.

• Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual semi-annual and/or quarterly basis.

• Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process CRM Status Report review and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members.

WHAT YOU NEED TO SUCCEED:

• High School or equivalentrequired.

• Minimum 3 years related experience or equivalent combination of education and related experience required.

• Basic knowledge of computer office products word processing spreadsheet database and presentation applications highly desirable.

• Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities.

• A current valid drivers license and good driving record is required.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

• Great time management skills.

• Ability to multi-task.

• PowerPoint & Outlook Suite Experience

• Maintaining meeting minutes Experience

BENEFITS FOR YOU:

We take care of you while you take care of others. As a mission-based organization we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks you have amazing possibilities at the American Red Cross to advance the learn.

• Medical Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO (Paid Time Off): Starting at 15 days a year; based on FLSA (Fair Labor Standards Act) status and tenure

• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.

• 401K with up to 6% match

• Paid Family Leave

• Employee Assistance Program

• Disability and Insurance: Short Long Term

• Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers San Diego Fair Chance Ordinance the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps the federal agency that brings people together through service and its partners the Peace Corps AmeriCorps Alums National Peace Corps Association and the Service Year Alliance launched Employers of National Service to connect national service alumni with opportunities in the Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering Visit to learn more including our most-needed volunteer positions.

To view the EEOC Summary of Rights click here: Summary of Rights

Required Experience:

IC

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