Job Description

Lab Technician

Overview:
We are seeking a motivated and detail-oriented Lab Technician to support product testing, troubleshooting, and general lab operations for dispenser systems. This position offers flexible hours, typically 20 - 40 hours per week (Monday through Friday) during standard business hours.

Key Responsibilities:

Product Testing & Development

• Conduct testing of prototype and commercial dispensers, following both standard and customized procedures.

• Assemble and set up test structures; mount and prepare dispensers for evaluation.

• Support the development and refinement of test methods.

• Record and communicate test results to the engineering team.

• Assist with troubleshooting and identifying solutions to technical issues.

Complaint Analysis & Resolution

• Analyze returned dispensers to identify root causes of issues.

• Collaborate with engineering and sales teams to develop corrective actions.

• Recommend mechanical or electrical improvements to enhance product performance.

• Contribute to training or instructional materials that support field teams and customers.

• Occasional travel (up to twice per year) may be required for on-site evaluations.

Lab Operations & Maintenance

• Maintain a clean, organized, and safe lab environment.

• Perform regular maintenance on lab equipment and tools.

• Coordinate the shipment of products and samples to external labs or customers.

• Maintain familiarity with the full range of dispenser products and testing procedures.

Qualifications:

• Strong mechanical aptitude and experience using hand and power tools.

• Basic electrical knowledge, including working with batteries and circuits.

• Proficiency with computers for data entry, documentation, and test system operation.

• Ability to lift up to 35 pounds.

• Travel-related expenses will be reimbursed per company policy.

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