Job Description

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. 

Purpose

Responsible for building and sustaining relationships with Liberty’s largest and most strategic customers, while positioning Liberty as a partner of choice for business growth and investment. This role leads engagement with economic development agencies, policymakers, and industry partners to attract and retain customers in Liberty’s territories, driving both community prosperity and enterprise value. The Director manages a select portfolio of high-impact accounts, helping customers navigate permitting, incentives, and workforce programs, while also shaping Liberty’s strategies to enable customer and community growth. They serve as a trusted advisor to the Chief Regulatory & External Affairs Officer, CCO, OpCo Presidents, and Regulatory & External Affairs leaders on growth opportunities, risks, and market trends, ensuring Liberty’s customer strategies are aligned and competitive across the enterprise.

Accountabilities:

Economic Development & Market Growth

• Builds relationships with municipal, state/provincial, and regional economic development agencies.
• Positions Liberty as a partner of choice for business investment, relocation and expansion opportunities.
• Markets Liberty’s territories to attract new customers and support long-term economic vitality.

Customer & Community Support Services

• Reduces barriers to customer growth by supporting permitting, incentives, and workforce initiatives.
• Advises on regulatory filings and policies that enable strategic customer investments and community development.

Enterprise Collaboration & Advisory 

• Advises Chief Regulatory & External Affairs Officer and executives on growth opportunities, risks, and industry trends.
• Partners with CCO and OpCo leaders to align account management with enterprise strategy and customer experience goals
• Prepares insights and reporting on customer growth, economic impact, and strategic partnerships.

Strategic Account Management

• Serves as the senior point of contact for Liberty’s largest and most complex customers.
• Develops tailored solutions that balance customer growth with Liberty’s regulatory and financial obligations.
• Acts as escalation point for strategic account issues across jurisdictions.

Education and Experience

• Bachelor's degree or equivalent
• 10+ years of diverse economic development experience in utilities or adjecent industry.
• Strong understanding of economic development processes, incentive programs, and permitting requirements.
• Experience building relationships with senior government, regulatory, and business stakeholders.
• Familiarity with utility regulatory environment and financial frameworks.
• Strong analytical, negotiation, and relationship management skills.

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.

What we offer

Company funded Pension program

401k with Company match

Full insurance benefits (health/dental/vision/life)

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

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