Customer Success Manager, Full-Time Remote, U.S. Only
Posted May 27, 2025
Join Us in Shaping the Future of AI: Become A Balto Customer Success Manager!
About the Role
Balto, a pioneering tech startup that has built a suite of AI tools for large sales and customer service teams, is seeking a talented Customer Success Manager to join our team. Your mission as a Customer Success Manager will be to manage the accounts of both new and existing customers, ensuring they have the assistance, resources, and insights needed to maximize their experience with Balto. You will be instrumental in facilitating ongoing business and fostering lasting partnerships. This is a fully remote position, offering you the flexibility to work anywhere in the U.S.
Who We Are Looking For
We are seeking an empathetic, organized, and driven customer success professional who is passionate about client management and dedicated to helping customers achieve their goals. You may be an excellent fit for this role if you thrive on connecting with clients, understanding their needs, and proactively addressing challenges to enhance their experience with Balto.
Key Responsibilities
Skills & Requirements:
Career Growth Opportunities
Assessment Process
Our selection process includes a mix of virtual and take-home assessments to evaluate your problem-solving and communication skills, as well as your technical proficiency.
Why Balto
At Balto, we are driven by a set of core values that shape the impactful work we do.
Choosing Balto means joining a company where your work is meaningful, your growth is encouraged, and your contributions are valued. It’s go time.
How to Apply
To apply, please visit balto.ai/careers/ , then click on See Open Roles → Customer Success Manager.
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