We're on the lookout for a Client Service Professional to be the primary link between our company and our current and potential customers.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Strong phone and verbal communication skills, plus active listening skills
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
Important Information for Independent Contractors
The nanny will work in our home, caring for our five-year-old twins and eight-year-old son. The nanny will serve as a loving, nurturing and trustworthy companion to our children. Major Responsibilities: *Create a stimulating, nurturing, and safe environment for the children...
...Sunrooms & Baths, our mission is simple: deliver an unforgettable customer experience from the very first conversation. As our Call Center Manager , you'll be at the heart of that missionleading a team of high-performing agents who turn interest into appointments, and...
...GENERAL DESCRIPTION The Lab Assistant is responsible for performing general laboratory duties that include spinning and reading urines samples and document the test results in the patients medical record. ESSENTIAL JOB FUNCTIONS Perform general laboratory duties...
...bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming...
...responsible for ensuring accurate and timely insurance verification and authorization for patient services. This role plays a critical part in the... ...benefits for all scheduled procedures. Obtain and document prior authorizations from insurance companies as required....