Call Center Manager
Full-time
From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards. You'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers. POSITION OBJECTIVE Provides leadership and management direction to functional group on a daily basis. Directly involved with customer facing activities and promotes the growth of KMBS services in the market. Stays on top of departmental operations, including personnel, equipment, services and facilities supporting operations. Understands the department operating budget and effectively operates within given management objectives. Develops staff on all levels to exceed customer expectations. PRIMARY DUTIES AND RESPONSIBILITIES • Manage team and create a high performance environment that instills corporate values of: open and honest; Customer Centric; Innovative; Passionate; Inclusive and collaborative.Program Manager, Clinical Data Science, US- Remote ICON plc is a world-leading healthcare intelligence and clinical research organization. We... ...and build effective relationships with stakeholders at all levels. What ICON can offer you: Our success depends on the...
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